{"id":410,"date":"2023-05-18T16:37:33","date_gmt":"2023-05-18T16:37:33","guid":{"rendered":"https:\/\/ncaudit.ro\/?page_id=410"},"modified":"2023-05-25T15:23:20","modified_gmt":"2023-05-25T15:23:20","slug":"livrare-politica-de-retur","status":"publish","type":"page","link":"https:\/\/ncaudit.ro\/index.php\/livrare-politica-de-retur\/","title":{"rendered":"Livrare &#038; Politica de Retur"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"410\" class=\"elementor elementor-410\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ty9prfj elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ty9prfj\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f564d76\" data-id=\"f564d76\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-801122e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"801122e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! 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elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Livrare &amp; Politica de Retur<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f47dafc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f47dafc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7e9828\" data-id=\"c7e9828\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-490f8e1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"490f8e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h3>&nbsp; Obiectivele politicii de livrare:<\/h3>\n<p>Asigurarea livr\u0103rii rapide \u0219i sigure a produselor clien\u021bilor no\u0219tri.<\/p>\n<p>Respectarea drepturilor \u0219i intereselor clien\u021bilor \u00een conformitate cu legisla\u021bia aplicabil\u0103 \u00een materie de protec\u021bia consumatorilor.<\/p>\n<p>Produsele livrate:&nbsp; Produsele achizi\u021bionate de la N&amp;C Audit si Expertiza care sunt \u00een stoc \u0219i nu necesit\u0103 personalizare special\u0103. Produsele vor fi livrate \u00een ambalaj original \u0219i sigilat.<\/p>\n<h5>&nbsp; Procesul de livrare:<\/h5>\n<p><b>a.<\/b> Termenele de livrare: Livrarea produselor se va face \u00een termen de maxim 7 zile lucr\u0103toare de la data confirm\u0103rii comenzii.\u00cen cazul \u00een care termenul de livrare este dep\u0103\u0219it, vom informa clientul \u0219i \u00eei vom oferi op\u021biuni alternative.<\/p>\n<p><b>b.<\/b> Costurile de livrare: Costurile de livrare vor fi comunicate \u00een momentul plas\u0103rii comenzii \u0219i se vor baza pe greutatea, dimensiunea \u0219i loca\u021bia de livrare a produselor. Costurile de livrare pot fi gratuite \u00een cazul unor promo\u021bii speciale sau \u00een func\u021bie de valoarea total\u0103 a comenzii.<\/p>\n<p><b>c.<\/b> Modalit\u0103\u021bile de livrare: Livrarea se va face prin intermediul companiilor de curierat partenere, care asigur\u0103 o livrare rapid\u0103 \u0219i sigur\u0103 a produselor.Clientul va primi informa\u021bii despre compania de curierat \u0219i num\u0103rul de urm\u0103rire a coletului pentru a putea urm\u0103ri livrarea produselor.<\/p>\n<p><b>d.<\/b> Livrarea interna\u021bional\u0103:Livrarea interna\u021bional\u0103 este posibil\u0103, dar poate fi supus\u0103 costurilor suplimentare \u0219i termenelor de livrare diferite.Clientul este responsabil pentru plata oric\u0103ror taxe sau impozite vamale aplicabile \u00een \u021bara de destina\u021bie.<\/p>\n<p><b>e. <\/b>Livrarea produselor personalizate:Produsele personalizate pot necesita un timp suplimentar de produc\u021bie \u0219i livrare, iar costurile \u0219i termenele de livrare vor fi comunicate \u00een mod transparent \u00eenainte de plasarea comenzii.<\/p>\n<h5>&nbsp; Procedura \u00een cazul problemelor de livrare:&nbsp;<\/h5>\n<p>\u00cen cazul \u00een care produsele nu sunt livrate la timp sau nu corespund specifica\u021biilor, clientul trebuie s\u0103 ne contacteze imediat pentru a identifica problema \u0219i pentru a oferi o solu\u021bie adecvat\u0103.<\/p>\n<p>\u00cen cazul \u00een care produsele sunt deteriorate \u00een timpul transportului, clientul trebuie s\u0103 refuze livrarea \u0219i s\u0103 ne contacteze imediat pentru a organiza o nou\u0103 livrare.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0d5ea0 elementor-widget elementor-widget-heading\" data-id=\"d0d5ea0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Politica de Retur<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9f6d74 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f9f6d74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Politica noastr\u0103 de rambursare \u0219i returnare are o durat\u0103 de 30 de zile. Dac\u0103 au trecut 30 de zile de la achizi\u021bia dumneavoastr\u0103, nu v\u0103 putem oferi o rambursare complet\u0103 sau o schimbare.<\/p><p>Pentru a putea returna un produs, acesta trebuie s\u0103 fie neutilizat \u0219i \u00een aceea\u0219i stare \u00een care l-a\u021bi primit. De asemenea, trebuie s\u0103 fie \u00een ambalajul original.<\/p><p>Unele tipuri de bunuri nu pot fi returnate. Bunurile perisabile, cum ar fi alimentele, florile, ziarele sau revistele, nu pot fi returnate. De asemenea, nu accept\u0103m produse care sunt bunuri intime sau sanitare, materiale periculoase sau lichide inflamabile sau gaze.<\/p><h5>Alte articole care nu pot fi returnate:<\/h5><ul><li>Carduri cadou<\/li><li>Produse software desc\u0103rcabile<\/li><li>Anumite articole de \u00eengrijire personal\u0103 \u0219i s\u0103n\u0103tate<\/li><\/ul><p>Pentru a finaliza returnarea, avem nevoie de un bon fiscal sau de dovada achizi\u021biei.<\/p><p>V\u0103 rug\u0103m s\u0103 nu returna\u021bi achizi\u021bia dumneavoastr\u0103 produc\u0103torului.<\/p><h5>Exist\u0103 situa\u021bii \u00een care se acord\u0103 doar ramburs\u0103ri par\u021biale:<\/h5><ul><li>C\u0103r\u021bi cu semne evidente de utilizare<\/li><li>CD-uri, DVD-uri, casete VHS, software, jocuri video, casete audio sau \u00eenregistr\u0103ri pe vinil desigilate<\/li><li>Orice articol care nu se afl\u0103 \u00een stare original\u0103, este deteriorat sau are piese lips\u0103 din motive neimputabile erorii noastre<\/li><li>Orice articol returnat dup\u0103 30 de zile de la livrare<\/li><\/ul><h4>\u00a0 Ramburs\u0103ri<\/h4><p>Dup\u0103 primirea \u0219i verificarea return\u0103rii dumneavoastr\u0103, v\u0103 vom trimite un e-mail pentru a v\u0103 anun\u021ba c\u0103 am primit articolul returnat. De asemenea, v\u0103 vom informa dac\u0103 rambursarea dumneavoastr\u0103 a fost aprobat\u0103 sau respins\u0103.<\/p><p>Dac\u0103 este aprobat\u0103, rambursarea dumneavoastr\u0103 va fi procesat\u0103, iar suma va fi creditat\u0103 automat pe cardul dumneavoastr\u0103 de credit sau pe metoda original\u0103 de plat\u0103, \u00eentr-un anumit num\u0103r de zile.<\/p><h4>\u00a0 Ramburs\u0103ri \u00eent\u00e2rziate sau neprimite<\/h4><p>Dac\u0103 nu a\u021bi primit \u00eenc\u0103 o rambursare, verifica\u021bi mai \u00eent\u00e2i contul bancar.<\/p><p>Apoi, contacta\u021bi compania emitent\u0103 a cardului dumneavoastr\u0103 de credit, deoarece poate dura ceva timp p\u00e2n\u0103 c\u00e2nd rambursarea este \u00eenregistrat\u0103 oficial.<\/p><p>\u00cen continuare, contacta\u021bi banca dumneavoastr\u0103. De obicei, exist\u0103 un timp de procesare \u00eenainte ca o rambursare s\u0103 fie \u00eenregistrat\u0103.<\/p><p>Dac\u0103 a\u021bi efectuat toate aceste verific\u0103ri \u0219i \u00eenc\u0103 nu a\u021bi primit rambursarea, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la adresa de e-mail office@ncaudit.ro.<\/p><h4>\u00a0 Articole \u00een ofert\u0103<\/h4><p>Numai articolele cu pre\u021b \u00eentreg pot fi rambursate. Articolele aflate \u00een ofert\u0103 nu pot fi rambursate.<\/p><h4>\u00a0 Schimburi<\/h4><p>\u00cenlocuim doar articolele defecte sau deteriorate. Dac\u0103 ave\u021bi nevoie s\u0103 le schimba\u021bi cu acela\u0219i articol, trimite\u021bi-ne un e-mail la office@ncaudit.ro \u0219i trimite\u021bi articolul dumneavoastr\u0103 la:\u00a0Calea Bucure\u0219ti 287a, Craiova.<\/p><h4>\u00a0 Cadouri<\/h4><p>Dac\u0103 articolul a fost marcat ca fiind un cadou la momentul achizi\u021biei \u0219i a fost trimis direct c\u0103tre dumneavoastr\u0103, ve\u021bi primi un credit cadou \u00een valoarea return\u0103rii dumneavoastr\u0103. Odat\u0103 ce articolul returnat este primit, v\u0103 va fi trimis un certificat cadou prin po\u0219t\u0103.<\/p><p>Dac\u0103 articolul nu a fost marcat ca fiind un cadou la momentul achizi\u021biei sau dac\u0103 persoana care a oferit cadoul a avut comanda trimis\u0103 c\u0103tre ea pentru a v\u0103 d\u0103rui ulterior, vom trimite o rambursare persoanei care a oferit cadoul, care va fi informat\u0103 despre returnarea dumneavoastr\u0103.<\/p><h4>\u00a0 Returnarea produselor<\/h4><p>Pentru a returna produsul dumneavoastr\u0103, trebuie s\u0103 trimite\u021bi produsul la: {adres\u0103 fizic\u0103}.<\/p><p>Ve\u021bi fi responsabil pentru plata costurilor de transport pentru returnarea articolului dumneavoastr\u0103. Costurile de transport nu sunt rambursabile. Dac\u0103 primi\u021bi o rambursare, costul transportului de returnare va fi dedus din rambursarea dumneavoastr\u0103.<\/p><p>\u00cen func\u021bie de locul \u00een care locui\u021bi, timpul necesar pentru ca produsul schimbat s\u0103 ajung\u0103 la dumneavoastr\u0103 poate varia.<\/p><p>Dac\u0103 returna\u021bi articole mai scumpe, pute\u021bi lua \u00een considerare utilizarea unui serviciu de transport cu urm\u0103rire sau achizi\u021bionarea unei asigur\u0103ri de transport. Nu garant\u0103m c\u0103 vom primi articolul returnat.<\/p><p>Ave\u021bi nevoie de ajutor?<\/p><p>Contacta\u021bi-ne la adresa de e-mail office@ncaudit.ro pentru \u00eentreb\u0103ri legate de ramburs\u0103ri \u0219i return\u0103ri.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Livrare &amp; Politica de Retur &nbsp; Obiectivele politicii de livrare: Asigurarea livr\u0103rii rapide \u0219i sigure a produselor clien\u021bilor no\u0219tri. Respectarea drepturilor \u0219i intereselor clien\u021bilor \u00een conformitate cu legisla\u021bia aplicabil\u0103 \u00een materie de protec\u021bia consumatorilor. Produsele livrate:&nbsp; Produsele achizi\u021bionate de la N&amp;C Audit si Expertiza care sunt \u00een stoc \u0219i nu necesit\u0103 personalizare special\u0103. Produsele vor &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/ncaudit.ro\/index.php\/livrare-politica-de-retur\/\"> <span class=\"screen-reader-text\">Livrare &#038; Politica de Retur<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-410","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/pages\/410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/comments?post=410"}],"version-history":[{"count":23,"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/pages\/410\/revisions"}],"predecessor-version":[{"id":597,"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/pages\/410\/revisions\/597"}],"wp:attachment":[{"href":"https:\/\/ncaudit.ro\/index.php\/wp-json\/wp\/v2\/media?parent=410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}